Why Being a Slacker is Critical for Business Success

When I began my first corporate job after getting my MBA, one rule that was impressed upon me again and again was this:
We don’t pay you to do routine work!
This rule was especially interesting when it came to writing reports and memos (and when you’re in corporate marketing you’re spending at least half your time writing reports and memos).
Although it was the early 1990′s, management track employees did not have personal computers. There were a few communal computers for tasks like data gathering and analysis but we were not suppose to use those computers for typing reports.
Instead we were all given microcassette recorders along with a box of 30-minute tape cassettes and told to dictate what we wanted to write, then give the cassettes to the department secretary who would transcribe and type for us.
The point we were told, was we should never spend time doing what our secretaries were paid to do. Those of us on the management track were supposed to be engaged in loftier activities.
But we were forgetting something.
A Funny Thing Happened on the Way to the Information Age
Up until 100 years ago or so, making a living required a fair amount of physical labor. If you were a farmer, you worked hard during growing season. If you were a merchant you worked long hours in your shop.
Some of this work required creative thinking: perhaps planning to build a new structure, or negotiating contracts with new vendors.
And certainly if you were one of a small percent in occupations concerned with arts and sciences: law, medicine, research, or academia, you did far less manual labor. But that was the exception … not the rule.
Technology today has flip-flopped the equation in most industrialized cultures. Most college graduates are going to spend far more time on the computer, on the phone and in meetings than they’ll ever spend outdoors or in a factory.
Yet we hang on to the old standards of long work hours.
Your Brain Doesn’t Do Long Hours
Not only do we expect long hours, we expect ourselves to produce high quality, substantive work during those hours.
But our brains don’t cooperate because our brains just aren’t wired to be thinking great thoughts and solving thorny problems for extended periods.
In fact our brains are more like “slackers’ when it comes to highly creative problem solving activity.
Although it varies from person to person, in a typical 16 hour day, maybe 2-3 hours are realistically when we do our best thinking.
The rest of the time, we’re doing lower-end stuff: answering email, sitting in meetings, running errands, and messing around on Twitter or Facebook.
Our brains just plain need downtime.
Letting Your Sub-conscious Do Some Heavy Lifting, Too
In fact, when you are doing relatively low-involvement work, your subconscious is still working in the background on ideas and problems.
A large part of what I do for a living involves writing and consulting and when I get stuck and no amount of figuring is going to get me unstuck, I stop.
I take a walk or a nap or I do something useful that doesn’t require a lot of thinking putting away laundry.
And without any conscious effort, something breaks loose; the ideas come or the words come or the solutions come and I move forward.
The Truth of the Matter
Although senior management at my MBA corporate job had good intentions, the truth was that no one put in super-creative 12-hour days.
Most of the days were spent in meetings or on the phone dealing with mundane problems, or doing paperwork, even typing!
So where does that leave us in terms of what we can realistically expect of ourselves in terms of high-level productivity?
Keys to Having Highly Productive Days
Key #1 Know When You’re Most Alert and Energetic
There’s lots of research supporting how our energy ebbs and flows throughout the day. And that those energy cycles vary based on a number of factors.
For example, some people are “Night Owls”: they do best starting later in the day and finishing when most people have been in bed for hours. Other people are “Larks” who start early and are in bed by 10 pm.
I, myself am a “Night Owl” and I do my best work from 10 am after my coffee has kicked in until 1 pm or so. I get a second wind around 5 pm.
So I manage my schedule so that if I have writing to do or strategic thinking to do, it happens during those times.
Key #2 Know When to Stop
If you own a small business you have more flexibility with your hours … especially if you work at home.
I’m a big proponent of walks and naps. When my brain feels like it’s going to explode, there’s nothing like a walk in the park to get my mind out of the “hamster on a wheel” mode.
Conversely, when I’ve tried to “gut it out” and force myself to get some creative work done, it’s almost always crap.
Key #3 Give Yourself Space for Routine Tasks and Don’t Feel Guilty
When I was in my management track corporate job I felt guilty for the time I took to do tasks “my secretary was supposed to be doing.” I would literally sneak off to find an unoccupied computer so I could type reports.
As your own boss, you get to do some of that less creative but useful work.
So file those papers and go through your email! Tweet away to your Twitter buds and chat on Facebook.
If you’ve spent your creative time wisely then you’re giving your brain a much needed rest.
Key #4 Take Time to Do Nothing in Particular
Since I started my business five years ago, whenever possible, I take off Fridays.
And I do as little as possible. Seriously. I don’t check voice mail. I don’t check email. I don’t go on Twitter or Facebook or scan blogs.
Nor do I read, watch or listen to anything remotely related to business or work.
I walk, I read, and I nap. Maybe go out to dinner later or see a movie.
That’s it.
My way of taking time off isn’t for everyone. Some people would go nuts with that level of inactivty. But my introverted nature loves the down time.
I literally see Fridays as my “recharge” days. I spend Saturdays doing chores and admin work and spend Sundays with my family.
Bottom Line
Our brains are not wired for high-powered, continuous creative work. Most of us get 2-3 hours for “big brain” output. After that, if you try to push on, you’re not going to be productive.
Cut yourself some slack. Know when you do your best work and do it then.
Know the rest of the time is meant for routine but useful activity or just plain rest.
May 27th, 2010 at 6:37 am
Judy,
You make an important point that I’ve never seen in print before: Generally speaking, while we may work huge numbers of hours per day, putting in only 3 hours of creative brain work is a worthy achievement for the day.
It’s easy for self-employed people to feel we are not working hard enough because many of the hours that we counted back at our office job were not at all creative or brainy.
Many people may claim to work 80 hours a week, but they’re not performing high level tasks the whole time.
Diana Schneidman
http://www.StartFreelancingAndConsulting.com : How to take control of your life and make great money quickly as a solopro
May 29th, 2010 at 2:05 am
Hi Judy
I just wrote a long comment then lost it because I had forgotten to put in my email address…..
However, here I am again to say Thank you- your post put the whole “why do I need so much time to produce so little” scenario in context. I have known for a long time that I need acres of time around creative endeavour so I can relax into the core of the work, but I never knew why, and still had some “shoulds” and “oughts” around it…..10 hours to produce 3 hours work? (a real life example from last weekend..)
So I came across your post while resting from writing copy..
back to the coal face….inspired and educated!
May 29th, 2010 at 6:53 am
@Claire
Thanks for your comment Claire. The short version is wonderful, too. A few years back I culled through some interviews a friend had done with people who made a living through creative work. It was fascinating to read what they did to ease into the right state of mind to get into their creative flow. Some did things we might expect like listen to Mozart or read inspiring quotes.
Many others did the most mundane things: making a fresh pot of coffee, taking a walk, washing dishes, or just puttering around the house. It was fascinating and a huge relief to learn that lofty ideas can spring from very humble actions.
Peace
Judy
May 29th, 2010 at 6:57 am
@Diane,
I remember when I was full out in my MBA mode I had every hour accounted for. Besides being crazy-making it was the most unsatisfying way to live imaginable. I got lots of stuff done but much of it left me feeling very hollow inside.
My life felt organized but it also felt horribly sterile.
I’m still negotiating the balance between organized and juicy. One of the reasons why staying in my heart is so helpful.
Peace,
Judy